Creative Shelters Customer Support

About_Us:

We are a family owned business that has been providing outdoor cover solutions for customers since 1990. Our store is located in Springfield, Oregon just off of Highway 105. If you are ever in the area, please stop by and see us! We are members of the Springfield Chamber of Commerce and believe in providing customers with solutions. If you don't find what you are looking for on our WEB site please call, write, fax or email us your questions.

Contact Us:

Email:

Please send an email message at one of the addresses below. We'll try to help you as fast as possible, usually in one or two business days.

Creative Shelters sales
Questions regarding the status of your order, pricing and technical questions, etc.
Web Administrator
Comments regarding this web site, suggestions, comments, and bug reports.

Phone Support:

Our customer support hours are 8 AM to 5 PM Pacific Time, Monday - Friday

Local Springfield, Oregon number: 541-988-5876
Toll free long distance number: 1-87SHELTERS (1-877-435-8377)

Fax:

1-541-988-3502

Postal Address:

1792 N. 42nd Street
Springfield, OR 97477

UPS Shipment Tracking

To locate your shipment please visit the UPS tracking site and the UPS Tracking Number(s) you wish to track:
UPS Tracking Web Site

Estimated shipping time.

Most orders ship within 3-5 business days of order placement (except for Rush Orders). When the order is shipped, you will receive a tracking number by email, which you can use in the form above to get exact shipping information from UPS. If you would like to estimate the shipping time, use the map below and add 3-5 business days for order processing.

U.S. Ground Map Results

Business days in transit from: SPRINGFIELD, OR 97477